New legislation in relation to consumer credit means that from this week, home loans, personal loans, credit cards, consumer leases, overdrafts and line of credit accounts, among other products and services, will be regulated by ASIC under a single, nationally consistent regime.
As it assumes responsibility for these new laws, which are designed to better protect the interests of borrowers and improve standards across the industry, ASIC has offered borrowers some practical guidance on dealing with credit and managing debt.
ASIC's Senior Executive Director Financial Literacy, Consumers and Retail Investors, Delia
Rickard, said that with so many credit products on offer, some people do not get the right product that best suits their needs, some end up paying more than they need to while others borrow a lot more than they can afford to repay, particularly when it comes to home loans, and this places them at risk.
`Getting into debt is easier than getting out of it", Ms Rickard said.
"Our six steps to smarter borrowing highlight practical things to think about and do before consumers sign a credit contract and while they are repaying a debt.
`ASIC also stresses the importance of taking action early if consumers start to experience difficulty in making repayments and explain what to do if you are experiencing financial hardship', she advised.
1. Work out if you can afford to borrow
Before you borrow, use FIDO's budget planner to see exactly where your money goes now and how much you could afford in repayments. Remember to allow for interest rate rises and anything that might affect income in the future (for example, changing jobs or starting a family).
2. Shop around for the best deal
If you decide to borrow, take the time to compare interest rates, product features and fees and charges. Even a small difference in the interest rate can make a big difference to what you have to repay.
3. Know who and what you're dealing with
Check that the person or organisation you're dealing with is registered or licensed with ASIC. Make sure you know what you're signing up for before you go ahead (check the terms and conditions of any loan contract, including penalties for missed repayments or for paying off a loan early).
4. Keep up with your repayments
Keep your repayments up-to-date and make extra payments when you can to save on interest, subject to the conditions of your loan. Try to pay off the entire amount owing on your credit card each month (or as much as possible). Check for fees or charges if you're thinking of transferring your credit balance to another card, consolidating your loans or refinancing.
5. Get help if you can't pay your debts
It's important to act quickly if you're having trouble making repayments. Keep paying what you can afford. Even though it can be difficult to face the problem, ignoring it will only make things worse. Contact your credit provider without delay. There are places you can go for help like financial counselling or free legal advice.
6. Complain if things go wrong
Try to resolve any problem with your credit provider or broker first. If you aren't satisfied, take your complaint to an independent dispute resolution scheme. You can also complain to ASIC online or phone ASIC's Infoline on 1300 300 630.
ASIC has recently released an information pack including a new booklet, Credit, loans and debt: stay out of trouble when you borrow money and factsheets covering topics like home loans, debt management and what to do if you're in trouble, interest free deals, payday lending and other high-cost credit. It is available by phoning ASIC or on FIDO, ASIC's website for consumers and investors.
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