Wednesday, January 21, 2009

A Property Manager's Day

I am constantly in awe of the patience and negotiating skills of my Property Managers. Whether it be residential or commercial, their ability to manage the legal requirements of owners and tenants while keeping a wary eye out for risk management challenges is exceptional. For those that have had the unfortunate experience of fronting the Consumer, Trader and Tenancy Tribunal will be well aware the Tribunal Member's tight adherance to tenancy law and intolerance of unprofessionalism on the part of Property Managers is legendary. Any lease signing is normally in front of tenants with limited direct experience with the law and so 45 mins to an hour is not uncommon. We have a check list of important clauses within the lease and knowing the likelyhood that the tenants will consign the completed (and legally binding lease) to the nearest overfilled deskdraw, our team spend time explaining the implications. Never-the-less we constantly have 'we didn't know that' comments from the tenants! I will post a 'Residential Property Managers day' in a diary at a later time.

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